Aprende a recuperar tu contraseña
en el multiportal

Conoce el paso a paso

Paso 1

Ingresa tu usuario y da clic en "Continuar"

Paso 2

Selecciona ¿Olvidaste tu contraseña?

Paso 3

Completa los campos:

- Tipo de documento
- Número de documento
- Correo electrónico vinculado a la cuenta
- Número de celular vinculado a la cuenta

Desliza la verificación y clic en "Recuperar"

Paso 4

Ingresa el código de seguridad enviado al número celular y/o correo electrónico y da clic en "Enviar"

Paso 5

Escribe tu nueva contraseña, confírmala, desliza la verificación y clic en "Recuperar"

Paso 6

Y listo, tu contraseña ha sido recuperada con éxito

¿A dónde quieres ir?

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Aprende a recuperar tu contraseñaen el multiportal